Duties
Meet with loan applicants to gather personal information and answer questions to evaluate their loan application and risk.
Assist to answer all loan services and customer phone calls.
Explain to applicants the types and terms of each loan to determine a loan that is suitable for their specific needs
Manage all loan payment methods and prepare all loan submission document
Track and maintain credit and loan information
Manage all communication with internal departments to facilitate all loan process.
Seek out new loan clients by contacting organizations and people.
Work with existing clients to strengthen relationships, encourage referrals and enhance your relationship among others seeking loans
Qualifications / Requirements /Skills
Minimum qualification of B.Sc in Finance and Social Management related courses with at least 1 year work experience.
Professional certification is an added advantage
Be a good judge of character
Willingness to learn and grow in the job
Outstanding interpersonal and communication skills
Excellent decision making skills in emergencies
Knowledge of computer office tools in getting job done
Mental stamina in processing loans
Customer service oriented with exceptional sales skills
How to Apply
Interested and qualified candidates should forward their CV to: careers@rich-oak.com using the position as subject of email.