Responsibilities
Listen to customers’ concerns, issues and questions.
Resolve customers’ concerns and answer customers’ questions to your best ability.
Maintain a positive attitude and calmly respond to customers’ complaints
Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise.
Recommend possible products to meet the customers’ needs.
Refer issues and questions to managers if necessary.
Prepare product and customer reports by gathering data collected during customer interactions.
Skills and Qualifications
Candidates should possess a Bachelor’s Degree.
2 – 4 years of work experience.
Personable and attentive.
Strong interpersonal skills.
Strong verbal communicator.
Familiar with the software used to connect with customers and gather their information
Knowledge of applicable products and markets.
Salary
N50,000 / Month.
Method of Application
Interested and qualified candidates should send their CV to: recruitment@ringo.com.ng using the Job Position as the subject of the email.