Job Description
Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise
Resolves problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution
Recommend possible products to meet the customers’ needs
Keep proper records and updated customer and clients’ database.
Prepare product and customer reports by gathering data collected during customer interactions
Manage customers and their requests by responding to questions and complaints through means such as telephone calls, emails etc.
Maintain a positive attitude and calmly respond to customers’ complaints
Support the sales team in processing customers’ goods and payments
Liaise with the media team on digital marketing.

Requirements
Candidates should possess a B.Sc / HND qualification with at least 2 – 3 years of experience.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@raedialholdings.com using the Job Position as the subject of the mail.