IT Officer – Flex Films Africa Pvt Limited

Job Description
Candidate will monitor and maintain the computer systems and networks of our company and also will be installing and configuring computer systems, diagnosing hardware and software faults and solving technical and applications problems, either over the phone or in person.

Responsibilities
Replace parts as required
Provide support, including procedural documentation and relevant reports
Follow diagrams and written instructions to repair a fault or set up a system
Install and configure computer hardware operating systems and applications
Monitor and maintain computer systems and networks
Talk staff through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
Troubleshoot system and network problems, diagnosing and solving hardware or software faults
Support the roll-out of new applications
Set up new users’ accounts and profiles and deal with password issues
Respond within agreed time limits to call-outs
Work continuously on a task until completion (or referral to third parties, if appropriate)
Prioritise and manage many open cases at one time
Rapidly establish a good working relationship with professionals, such as software developers
Test and evaluate new technology.

Requirements
B.Eng, BSc, B.Tech qualification.
5 – 8 years experience.
Attention to detail.

How to Apply
Interested and qualified candidates should send their Applications to: oladipo.olaosebikan@flexfilm.com using the Job Title as the subject of the email.

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