Job Summary
The IT Support Officer will monitor and maintain the computer systems and networks of the organisation ensuring that they run smoothly.
Provide technical support and advice to computer users.
You are required to install and configure computer systems, diagnose hardware/software faults and solve technical and application problems

Responsibilities
Install and configure computer hardware operating systems and applications.
Monitor and maintain computer systems and networks.
Maintain network and network security integrity.
Maintain the organization’s internet connectivity and server.
Where required, taking staff through a series of actions either face to face or over the telephone to help set up systems and/or resolve issues.
Troubleshooting systems, diagnosing and solving network problems.
Request for replacement parts as may be required.
Set up new users’ accounts and profiles and dealing with password issues.
Diagnosing and solving hardware/software faults and responding within agreed time limits.
Work continuously on a task until completion (or referral to third parties when applicable).
Test and evaluate new technology and when required support the roll-out of new applications.
Carry out Hardware maintenance on computers/Laptops that break down.

Requirements
1 – 3 years experience as an IT support officer.
B.Sc in Computer Science, Information Technology or any related field.
Microsoft Certified Solution Expert (MCSE) or Microsoft Certified Solution Associate (MCSA) as added advantage.
Salary
N120,000 Monthly.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@fosadconsulting.com using “IT Support Officer” as the subject of the mail.