IT Technician - Spark & Light Nigeria Limited

IT Technician – Spark & Light Nigeria Limited

Posted under Computer / IT on May 6th, 2017

Key Responsibilities
Administration of in-house software;
Support for remote working arrangements through Microsoft Terminal Services;
Support for company telecoms system
Responsibility for maintaining a comprehensive asset register and warranty database;
Support for security systems linked to the IT network.
Assisting in the management of the computer networks, providing technical support to all users and ensuring all ICT equipment is adequately maintained.
Installing and configuring appropriate software and functions according to specifications
Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
Develop and maintain local networks in ways that optimize performance
Provide orientation and guidance to users on how to operate new software and computer equipment
Organize and schedule upgrades and maintenance without deterring others from completing their work
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
Maintain records/logs of repairs and fixes and maintenance schedule
Identify computer or network equipment shortages and place orders
Offer daily operations and systems support to personnel
Verify functionality of hardware and software components
Conduct daily network backup operations
Conducting routine maintenance tasks for existing systems
Assist with implementing reliable and effective procedures for server and client backups.
Maintain inventories with respect to various IT related areas e.g. networked devices, software licensing.
Carry out analysis of information, data and/or calculations identifying issues which require to be addressed.

Key Skills/Requirements
Minimum of HND/Degree in Computer Science, Engineering or relevant field
Minimum two years plus experience working within IT Support,in computer networks and systems maintenance on current network operating systems
Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
Proven experience as IT Technician or relevant position
Knowledge of Windows based operating systems and troubleshooting common problems.
Understanding of network infrastructure and technology.
Understanding of computer hardware and peripherals.
Excellent diagnostic and problem solving skills
Outstanding organizational and time-management skills
Analytical and problem solving skills are essential across a broad spectrum of ICT disciplines.
Strong written and verbal communication skills and the capability to deal firmly with external support contractors to ensure levels of service are attained at all times.
Highly motivated and able to work without close supervision.
In depth understanding of diverse computer systems and networks
Good knowledge of internet security and data privacy principles
A cheerful and enthusiastic person with a sound knowledge of computer hardware and software applications to support the provision of information and communication technology