Role Purpose
This role will be responsible for developing and implementing of all IT application systems sourced internally (i.e. by the employees of IE); maintaining and troubleshooting IT application systems, upkeep of a secured IT environment, training and development of the staff of the IT department and the users of the IT application systems implemented across IE.

Responsibilities
Develop, implement and maintain IT application systems to meet the requirements of the user departments in IE and to achieve the long term strategic requirements of the company;
Develop, implement and enforce necessary policies and procedures on the right usage of application systems and associated hardware (including PC, printers, modems and other peripherals); to ensure a secured operating environment with defined levels of authority and usage;
Oversee the development of the appropriate information technology User Manuals / Guidance Notes;
Develop the budget requirements and monitor expenditure on the information systems deployed to ensure that expenditure is accurately kept within agreed limits.
Supervise the development of maintenance and support programs for all software upgrades required for;
Ensure minimum application downtime and prompt resolution of problems.
Review and study the functional requirements for new application systems in various and assess the options for implementation;
Assess and evaluate different vendors available for the set functional requirements; and provide a suitable IT implementation/upgrade plan;
Prepare a detailed migration plan for any system/software upgrade to ensure proper business continuity;
Provide required management information on IT performance to assist with effective decision making;
Maintain an awareness of new developments in information technology and its applications in the electricity sector and, ensure that the company makes the best use of any such developments;
Comply with Quality Management System / Occupational Health & Safety requirements including objectives and applicable regulations relating to assigned jobs.

Minimum Qualifications
Master’s / Bachelor’s degree in Information Technology or Computer Science
Minimum 7-10 years’ experience in management / implementation of IT application systems, preferably in an electricity utility

Technical Competencies:
Programming and Application Development
Application system management – maintenance and troubleshooting
Software development skills – C++ or C#, .Net
Proficiency in SQL, Python and a deep knowledge of data analytics

Behavioral Competencies:
Communication and Interpersonal Relations
Problem Solving and Decision Making
Managing Resources
Business Focus

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