Job Description
Electronic banking operations.

Job Requirements
Technical Skills:
Detailed knowledge of Banking procedures and policy principles at all levels
Ability to translate local regulatory requirements into a thorough knowledge of Operational routine in Banks
Thorough knowledge of Cash Management, Account Services, Clearing and Payment functions
Extensive knowledge of Treasury Operations and Trade Finance
Understanding and application of Best Practice in all areas of Operational Banking with ability to drive efficiency and effectiveness
Analytical and practical understanding of workflow, capacity planning / optimisation and process implementation
Ability to recognise problems and apply Risk Management techniques to address them
Ability to plan & prepare the strategy and annual budget requirements for the operational environment
Strong planning, organisational and time management abilities
Leadership, team management, developing and mentoring
Metrics-driven mindset
High-level influencing and interpersonal skills
Relationship building, negotiation, problem-solving and troubleshooting

Key Job Responsibilities/Duties
Establish and review key operational risk indicators/key control standards and formulate action plans to minimize the Bank’s exposure to fraud and losses.
Ensure compliance with regulatory requirements relating to Banking Operations.
Ensure that effective documentation is in place, in the form of user guides and implement operational improvements to reduce operational costs, tighten controls to improve service quality and customer service.
Manage the Banking Operations Department (staff and budget).
Central Operations – Account Services, Clearings, Payments, Cash Management and Reconciliation
Card Operations – Account Services, Chargeback & Fraud & Reconciliation of the Bank’s debit card activities
Trade Finance Operations – Import / Export LC’s, Supply Chain Finance and Invoice Discounting
Treasury Operations – Forex, Money Market and Derivative Products, FI Transaction activity and 3rd Party Funds / Investment processing
Manage the Bank’s operational risk exposure by supporting the Business to identify areas of operational risk exposure and by developing and implementing corrective action.
Design, develop and keep updated the Banks’ Operations Manual and ensure compliance to all operational guidelines, processes and procedures.
Responsible for re-engineering business processes to improve customer service, cost-effectiveness and controls.
Credit Operations – Loan sanction fulfilment, & administration distribution (Retail, Business, Commercial and Corporate and Institutional segments) whilst ensuring the identification and management of underlying operational risks.

To Apply
Interested and qualified candidates should send their applications to: career@rigomfb.com using the “Job title” as the subject of the email.
Application Deadline: 12th December, 2019