Responsibilities
Providing advice on making a claim and the processes involved;
Processing new insurance claims notifications;
Collecting accurate information and documents to proceed with a claim;
Analyzing a claim made by a policymaker;
Guiding policyholders on how to proceed with the claim;
Contacting trades people from a network of approved professionals and arranging for them to make repairs on the policyholder’s property;
Monitoring the progress of a claim;
Investigating potentially fraudulent claims;
Identifying reasons why full payment may not be made;
Ensuring fair settlement of a valid claim;
Building relationships with loss adjusters, forensic accountants and solicitors, as well as other legal/claims professionals;
Ensuring the customer is treated fairly and that the customer receives excellent service in accordance with industry and company guidelines;
Handling any complaints associated with a claim;
Involvement in loss adjusting activities and in legal discussions relating to settlement;
Seeking legal recovery of monies paid out;
Managing a team of claims handlers (at managerial level);
Taking responsibility for productivity and profit;
Adhering to legal requirements, industry regulations and customer quality standards set by the company.
Requirements
Candidate must be graduate in either Management related degrees or Law.
Must have a certificate in insurance management.
5-10 years experience in insurance company.
Application Closing Date
21st August, 2015.
How to Apply
Interested and qualified candidates should send their CV’s to: f.okewoye@lorachegroup.com or jobs@lorachegroup.com using the job position as subject.